Analyst – Inbound Chat – Customer Operations (Pune)
Analyst – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a motivated Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will resolve customer inquiries effectively, transfer complex issues to the appropriate team members, and participate in the optimization of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a dedication to customer satisfaction, and a proactive mindset. Solid analytical skills and the ability to multitask multiple inquiries simultaneously are also necessary.
If you are eager about joining a fast-paced environment and making a significant impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Work with Eclerx
Are you dedicated about providing exceptional customer assistance? Do you have great communication abilities? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides business process outsourcing (BPO). Our colleagues is passionate to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer requests in a timely and courteous manner
* Assisting with customer issues
* Maintaining customer interactions
An excellent opportunity to become part of a thriving team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this opportunity, please submit your resume and cover letter to [email protected].
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.
Your exceptional communication skills and Analytical abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to get more info apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a keen work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a driven individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an remarkable opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will respond to inquiries in a timely and helpful manner, ensuring a positive customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Assisting customers with product information
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a real impact. If you are ready to take on this rewarding role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of contact for customers seeking assistance via our online chat platform. You'll deliver efficient and constructive solutions to their inquiries, ensuring a positive customer experience.
- Your role will require dialoguing with customers in a courteous and warm manner.
- Candidates will also be responsible for resolving a range of customer concerns
- Eclerx offers a stimulating work environment with opportunities for advancement.